Privacy
Policy

This page explains what personal data A.G.I.R processes, why, for how long, with whom, and how to exercise your rights. It covers the agir.team website, digital business cards, the operator portal and the A.G.I.R Fleet platform installed in the venues.

Data controller

AGIR (A.G.I.R - Agence Générative en Innovations Responsables), a simplified joint-stock company with a share capital of €16,190, registered with the Caen Trade and Companies Register under number 944 002 401, with its registered office at 3 place Jean Nouzille, 14000 Caen.

Contact for any enquiries regarding your data: contact@agir.team

What data is collected and for what purpose

Website contact form. Name, email address, organisation, message. Purpose: to respond to your enquiry and, if you are a business professional, to follow up commercially. Legal basis: A.G.I.R.’s legitimate interest in responding to enquiries it receives.

Digital business cards. If you provide your contact details on a card (name, email, telephone number, optional photo), these are used to contact you again. The IP address and browser details are recorded to prevent misuse. Legal basis: legitimate interest.

Business relationship and operator portal. Contact details of representatives, contracts, invoices, portal access credentials. Purpose: to fulfil the contract, issue invoices and grant access to the portal. Legal basis: the performance of the contract and our accounting obligations.

A.G.I.R Fleet indoor platform. The headsets and PCs in the room transmit their model, serial number, workstation name, battery status, storage capacity and game details (experience, start time, duration). No data on players is collected. Purpose: to operate and maintain the equipment and to calculate fees. Legal basis: the performance of the contract with the operator. We recommend that operators do not name a workstation after an employee.

Website audience measurement. Visitor statistics provided by Matomo, hosted by A.G.I.R., with your consent obtained via the Axeptio banner.

How long

Contact enquiries and marketing contacts: 3 years after the last exchange.
Customers and operators: for the duration of the contract, then 5 years.
Invoices and accounting documents: 10 years, as required by law.
Log files and IP addresses: 12 months at most.
Technical data relating to control room workstations: for the duration of the operator’s contract.

Who

Your data is never sold. It is processed by A.G.I.R and by the following service providers, solely for the services they provide to us:

OVH (France): hosting of the website, portal and databases.
Qonto (France): banking and invoicing.
Formspree (United States): processing of the website’s contact form, governed by the European Commission’s standard contractual clauses.
Axeptio (France): collection of consent for cookies.
DeepL (Germany): machine translation of website pages, without any personal data.

Your rights

You may request access to your data, its rectification, erasure, portability, or restriction of processing, or object to processing based on legitimate interests. Please write to contact@agir.team: we will reply within one month.

If you feel that your rights have not been respected, you may lodge a complaint with the CNIL: www.cnil.fr/fr/plaintes.

Update

Last updated: 16 October 2026.